Our subscriptions mean you’ll receive your chosen products automatically on a schedule that suits you. You’ll save on every delivery, get priority access to stock when items are in high demand, and stay in control with the ability to skip, pause or cancel anytime.

Yes, you can skip a delivery, pause your subscription, or cancel at any time through your online account. There are no commitments or cancellation fees.

You’ll be charged on the same day each cycle, just before your order is processed and shipped.

Yes, all subscription orders ship free, even if you add one-time items to your order.

Absolutely. You can change your delivery schedule, swap products, or adjust quantities at any time from your account.

You will get 15% off your subscription products for the first 3 months, then this will rise to 20% permanently until cancelled.

Our pre-glued lashes use our unique pre-bond formula, which allows for 5-10 days wear.

Tips to get more wear time out of your lashes:

• Whilst our lashes are waterproof, try to avoid getting them wet for long periods of time, especially in the first 24-48 hours after application
• Try to avoid sleeping on your face
• Avoid over-lapping cluster lashes when applying the lashes
• Ensure that you apply 1mm away from the waterline
• Clamp your pre-glued lashes and your natural lashes together after application using our clamp tool, or a lash applicator
• Avoid rubbing your eyes, or tugging at your lashes

The glue is formulated in a way that adheres to your skin, but doesn’t harden around natural lashes. This ensures that when you remove them, you don’t rip your natural lashes out. 

We recommend using an oil-based makeup remover and a cotton pad, just hold it over the lashes for a few seconds, then wipe softly. It’ll break down the bond and they’ll slide off easily without any tugging.

Applying pre-glued lashes is surprisingly straightforward. While first-time users might need a little practice, it's generally a simple process. These pre-glued lash clusters are designed to be placed underneath your natural lashes, not over them. This ensures the bands merge seamlessly with your lashes, creating a very natural appearance.

Here's how you do it:

1. Gently remove a lash cluster from the tray, making sure not to touch the pre-bonded section near the band.
2. Position the cluster just below your natural lashes, keeping clear of the waterline.
3. Use the applicator to press the clusters and your natural lashes together, securing the false lashes in place.

Pro tip: For precise placement, it's helpful to look downwards into a magnifying mirror. This approach makes it easier to avoid the waterline while applying the clusters.

Avoid direct contact with water for the first 24-48 hours. After this, you can certainly keep your face/eye area clean and shower with them on. When cleansing around the eyes, gently navigate with a cotton swab to reach any tricky spots. If there's makeup on the lashes, carefully dab it off with a water-dampened cotton swab. It's important to steer clear of oil-based products near the eyes, as oils can weaken the adhesive.